What We Collect and Why We Hold It
We collect the information you provide when registering — your name, contact details, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. When you make a deposit or request a withdrawal, the transaction reference associated with your mobile wallet is logged against
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your account for verification and dispute resolution. We also collect technical data automatically: device type, browser version, session timestamps, and IP address. This data helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties for
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marketing purposes. Data retention periods apply based on regulatory requirements in the jurisdictions where we operate, and availability of this service depends on local law and eligible regions. If you use Bank Transfer or Debit Card, the same account-level protections apply as with mobile wallet payments.
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You can request a summary of the data we hold on your account by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.